CANCELLATION POLICY - 24 Hours Notice Required

Out of respect for both your time and mine, I kindly ask for at least 24 hours’ notice if you need to cancel or reschedule your appointment.

Late cancellations (less than 24 hours) or missed appointments will incur a full session fee.

I understand that life happens — illness or emergencies will, of course, be handled with understanding and flexibility.

Thank you for valuing our time together and helping me continue to offer quality care to all my clients.

SCOPE OF PRACTICE

Therapeutic massage is intended to be a health enhancing system that promotes body balance and efficient body function. Massage stimulates the natural restorative processes of the body and mechanically reduces muscle tension. These methods may not be used to diagnose or treat any specific, preexisting condition without written permission from your physician. If any situation may arise during the massage session, and if the therapist feels you should be evaluated by another professional - it is the intent at Blackgrove Massage and our policy to refer you to your personal health care physician. Massage therapists do not diagnose or prescribe for a particular body dysfunction nor are they allowed to provide treatment for specific conditions.

EXISTING AND NEW MEDICAL CONDITIONS

It is the responsibility of the client to keep the massage therapist informed of any medical treatment they are receiving, and to provide written permission from the physician, chiropractor, physical therapist, etc., that the massage may be continued.

The client must also keep the massage therapist informed of any changes in health conditions.

SANITATION AND HYGIENE

Blackgrove Massage therapy policies on sanitation are that all equipment and linens that come in contact with the clients will be cleansed in an approved method.

Before and after each massage, the massage therapist's hands and forearms will be washed with hot soapy water and a disinfecting solution. Any breaks in the skin of the massage therapist will be covered with protective coverings.

The client will come to the massage therapy appointment clean. The client will inform the massage therapist of any breaks in the skin, and these areas will be avoided.